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Visit Us : 1673 Lexington Ave NYC.  

Call Us: 844-NY-BAKED (844-692-2533)

FAQ

What is the shelf life of your products?

Our cupcakes in a jar have a shelf life of 4 days and can be frozen to extend the shelf life for up to 3 months. When frozen, please thaw them 4 hours prior to serving.

Our classic cupcakes have a shelf life of 2 days and can be frozen to extend the shelf life for up to 3 months. When frozen, please thaw them 2 - 3 hours prior to serving.

Do the cupcakes require refrigeration?

We do not recommend refrigerating our cupcakes. When cupcakes are not consumed immediately upon arrival, Baked Cravings recommends freezing the cupcakes.

Are you Nut-free?

Yes! We are a dedicated nut-free facility! We source only the freshest ingredients from our list of nut-free vendors. With an extremely strict packing process, we consistently test our facility for any traces of nuts.

Are you sesame free?

Yes! We are sesame free as well.

What shipping methods do you offer?

We offer 3 shipping options.

Our cupcakes in a jar are shipped via USPS Priority Mail. Our products would arrive at your door within 1 to 3 business days. As our cupcakes contain buttercream, they cannot stay in transit for longer more than 4 days. 

We also offer courier service for those that live in Manhattan, Queens, and Brooklyn! Great for when you need cupcakes delivered to you on the same day.

We also offer a free in-store pickup from our store located at 1673 Lexington Avenue. Upon checkout a representative will e-mail you once your order is ready.

Can you put my company logo on your cupcakes?

Yes! We can brand them in 2 different ways.

We can use our edible photo process by simply placing any digital photo on top of our classic cupcakes.

OR

We can apply a custom label on top of our Jars with your logo, a picture of your child or virtually anything that can be digitally printed. Please call us at 1-844-NY-BAKED or e-mail us at sales@bakedcravings.com to place your custom order.

Does Baked Cravings cater for birthdays, weddings, baby showers and other events?

Yes! With years of experience in the hospitality industry and special events sales, Baked Cravings can create memorable cupcakes for your special day. Please contact us at     1-844-NY-BAKED or e-mail us at sales@bakedcravings.com for assistance.

Do you charge sales tax?

We do not charge sales tax on our cupcakes!

Is it true that I will be CRAVING for more cupcakes?

That’s why we’re called Baked Cravings! ;)

Are you an NYC education approved vendor?

Yes indeed! We're an approved vendor in the NYC Department of Education (FAMIS) system.